Our Technology

Hera's Free & Open Source Technology including new AI-Powered Tools

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Agentic AI on WhatsApp: Transforming Refugee Healthcare

HERA's Agentic AI companion runs on WhatsApp — the platform people already use every day — so displaced people can reach trusted health support without downloading a new app. Built and proven in our Türkiye lab, now deployed with Delivery Partners worldwide.

Hera Digital Health Mobile App

During pregnancy, refugee women receive an average of one pregnancy checkup. The World Health Organization recommends at least eight. What’s more, 75-87% of Syrian refugee children in Türkiye are not fully immunized. HERA is changing this.

Our proven, simple mobile app makes preventive healthcare easy and accessible – even to the most low-tech users.

Available in Turkish, Arabic, Dari, Pashto and English.

2023 Turkish Earthquake Disaster Health Map

With Hera's long history of field work with displaced persons in Türkiye, we were able to rapidly mobilize our field workers and volunteers to verify, in-person, the status of public health centers. With this information, we created 2 tools:

1. LIVE Health Center Status map – updated every 10 minutes during crisis

2. Real-time doctor-patient voice translation tool in Turkish, Arabic, Dari, Pashto and English

WhatsApp Chatbot for Mobile Facilities

After the earthquake, mobile facilities set up by NGOs like mobile clinics, mobile pharmacies, mobile toilets, etc were constantly on the move. NGOs needed a way to easily add locations of mobile facilities to a map and, for victims, to easily see where the facilities are at any time.

With the help of Turn.IO, we built a WhatsApp Chat Bot specially for field workers. Field workers simply texted our bot on WhatsApp and sent their location to immediately add a mobile facility to a public map accessible by all. No app installation or special devices required. Just a mobile phone and WhatsApp.